How to Delete TextNow Account: Step-by-Step Guide

Do you no longer want to use the TextNow app but don’t know how to delete TextNow account permanently? No worries, I will share the exact steps I followed to delete my TextNow account.

Can I Permanently Delete My TextNow Account?

TextNow doesn’t provide a direct account deletion option in the App. However, if you stop using the app and log out of all devices for the next three days, your account will be deactivated automatically.

However, your contact information is still accessible to your contacts. Hence, if you don’t want anyone to contact you from TextNow, you must update your details (Name, Email, Age, DOB, etc.) with fake information. It will remove your personal contact information forever from the app.

Here’s how to permanently erase TextNow account by replacing your personal contact data –

How to Delete TextNow Account: Update your Contact Details

As mentioned above, TextNow users are not allowed to terminate their account directly. Hence, they are suggested to update their contact details with fake information to prevent others from texting or calling them on TextNow.

Follow the below steps to deactivate TextNow account automatically –

1. Open the TextNow app on your mobile or computer.

2. Log into your TextNow account.

3. Go to Settings.

4. Click on Account or My Profile.

5. Update your First Name with fake info like Delete My Data and leave the last name blank.

6. Update your email address to something like this delete@invalid.com.

7. Save the updated information.

8. Log Out from all devices.

Done, your TextNow account will become dormant, and your TextNow number will be removed after three days of inactivity.

How to Deactivate TextNow Account without Updating Contact Details?

If you have decided to stop using the TextNow app forever, then uninstalling the TextNow app from your device would be a great idea. It doesn’t require updating your information to delete TextNow account.

Steps to Uninstall TextNow App on mobile –

1. Find the app on your device.

2. Press and hold over the app icon for a while.

3. Tap on Uninstall from the pop-up menu.

Done, the TextNow app should be removed from your device, and anyone can no longer contact you from the TextNow app.

Reasons to Delete your TextNow Account

Although, TextNow offers free phone numbers, free calling, and texting nationwide; but still some problems might make people think about deleting TextNow account.

It includes –

Poor Customer Service

I have seen many people complaining about the unreliability of the TextNow support system. Although, the company has requested to contact their live chat support during business hours (10 am-5:30 pm EST). But, still, people seem not satisfied with their customer service, which could be one of the reasons people think of deleting TextNow account after using the app for a while.

Ads with Free Account

TextNow Ads
TextNow Ads

With a free TextNow account, ads will keep displaying which might compromise your user experience with the app. Even I found myself stuck in a bunch of ads while using the free account. Hence, this could be the second reason for users to permanently delete TextNow account.

Free TextNow Numbers Keep Terminating

Many users complained that the free TextNow number gets deleted if not used for a week. It means you need to use the TextNow service daily, or else your number will be terminated. This might be a problem if you have used the free number to subscribe to other third-party websites or apps.

Not Getting Verification Codes

Some people also have experienced an issue in getting verification codes while using free TextNow numbers on third-party websites. However, the company has clarified that there is nothing they can do about it.

So, these were some common reasons to delete TextNow account permanently.

Does Deleting TextNow App Cancel My Premium Membership?

Fortunately, no, deleting TextNow app doesn’t cancel your premium membership and related features like locking your number, ad-free experience, and international call credits.

If you no longer want to continue with the TextNow app, you can cancel TextNow paid subscription before deleting the TextNow account.

Below are the steps you need to follow to unsubscribe TextNow paid subscription –

Android Device

1. Open the Google Play Store on your mobile.

2. Go to your Account from the menu.

3. Choose Subscriptions and select TextNow.

4. Click the Cancel Subscription option.

iOS Device

1. Go to your iPhone or iPad Settings.

2. Tap on your Apple ID or Search for Subscriptions in the search bar.

3. Select your TextNow subscription.

4. Cancel the Subscription.

Desktop

1. Visit www.textnow.com and log into your account.

2. Next, go to Settings and tap on My Profile or Account.

3. Choose Subscription and cancel it.

Alternatively, you can cancel your TextNow premium membership directly from the mobile app before you delete TextNow account or uninstall the app from the device.

FAQs on Delete TextNow Account

Can’t Delete TextNow Account?

The TextNow app doesn’t allow users to delete their account for some legal issues. Hence users are advised to change their contact details like email address and phone number to prevent others from texting or calling you on TextNow.

Is Uninstalling the TextNow App Delete My Account?

Removing the TextNow app from the device will deactivate your account after a few days of inactivity. However, you can reactivate it anytime by installing the app again and logging into your account with the same login IDs.

Will Deleting the App Cancel My Premium Subscription?

No, deleting the TextNow app will not cancel your paid subscriptions. However, you can cancel your recurring payments at any time before deleting the account by going to menu > Account Balance > Manage Subscriptions.

Wrapping Up…

In brief, this was the right process to delete TextNow account, even though the app doesn’t have any direct option.

With a free TextNow number, I got many fake calls and this was the reason I decided to permanently delete TextNow app. I have followed the above exact steps to prevent all the calls and texts from the TextNow app. I hope it does work for you too.

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Charles Hughes

about-charles-h

Charles Hughes is a digital marketing expert in blogging and SEO having an expertise over different blogging platforms, email marketing tools, software, apps, mobiles, and other tech gadgets.